Sailmates Media Ltd

Privacy Policy

Last updated: 24 July 2026

This privacy policy explains how Sailmates Media Ltd collects, uses and protects personal information when you visit sailmates.co.uk, subscribe to our newsletter or contact us.

Sailmates Media Ltd is the data controller responsible for the personal information described in this policy.

1. Who we are

Sailmates is a cruise and travel content brand operated by:

Sailmates Media Ltd
Company number: 17360102
Registered in England and Wales
Registered office: 232 Ashby High Street, Scunthorpe, England, DN16 2SJ

You can contact us at hello@sailmates.co.uk .

2. Information we collect

We may collect the following types of personal information.

Newsletter subscriptions

When you subscribe to our newsletter, we collect your email address and any other information you voluntarily provide through the subscription form.

Contacting us

When you contact us through our website or by email, we may collect:

• your name;
• your email address;
• your telephone number, where provided;
• your company or organisation;
• the contents of your message; and
• any other information you choose to provide.

Website usage information

When you visit our website, certain technical information may be collected automatically, including:

• your IP address;
• browser and device type;
• operating system;
• pages visited;
• the date and time of your visit;
• links you click; and
• the website or service that referred you to us.

3. How we use your information

We use personal information to:

• send newsletters you have requested;
• respond to messages and enquiries;
• manage business and partnership communications;
• operate, maintain and secure our website;
• understand how visitors use our website;
• improve our content and website experience;
• prevent misuse, fraud or security incidents; and
• comply with legal and regulatory obligations.

4. Our lawful bases

Under UK data protection law, we must have a lawful basis for using your personal information.

We generally rely on:

• Consent, where you have chosen to subscribe to our newsletter or agreed to optional cookies.
• Legitimate interests, where it is necessary to respond to you, manage our business, protect our website or improve our services, provided those interests do not override your rights.
• Legal obligation, where we need to retain or use information to meet legal, tax, accounting or regulatory requirements.

5. Newsletter emails

We will only send you promotional newsletters where you have subscribed or otherwise given us permission to do so.

You can unsubscribe at any time by using the unsubscribe link included in our emails or by contacting hello@sailmates.co.uk .

Unsubscribing will not affect service or administrative messages that we may need to send in response to something you have contacted us about.

6. Cookies and analytics

Our website may use cookies and similar technologies to operate correctly, remember preferences and understand how visitors use the website.

We use Google Analytics to obtain information such as which pages are visited, how visitors find the website and how the website is used. Google Analytics may use cookies and process technical information including IP address, device information and browsing activity.

We will ask for consent before using non-essential analytics or marketing cookies where required by law. You can accept, reject or manage optional cookies through our cookie controls.

You can also control or delete cookies through your browser settings. Disabling some cookies may affect how parts of the website operate.

7. Amazon affiliate links

Some pages on Sailmates may contain affiliate links to products sold through Amazon.

When you click an Amazon affiliate link, you will be taken to an external Amazon website. Amazon may use cookies or similar technology to record that you arrived through our link and to determine whether a qualifying purchase was made.

We may receive a small commission from qualifying purchases, at no additional cost to you.

As an Amazon Associate, Sailmates earns from qualifying purchases.

Amazon is responsible for the personal information it collects through its own websites and services. Please review Amazon's own privacy and cookie information before using its services.

8. Buy Me a Coffee

Our website contains links and buttons directing visitors to our Buy Me a Coffee page.

If you choose to use Buy Me a Coffee, you will leave our website and any personal or payment information you provide will be collected and processed by Buy Me a Coffee and its payment providers.

Sailmates does not directly collect or store your complete payment card details through the Buy Me a Coffee service.

9. Who we share information with

We may share personal information with trusted service providers where necessary to operate our website and business, including:

• website hosting and technical providers;
• email and newsletter service providers;
• website analytics providers;
• professional advisers such as accountants or legal advisers;
• security, anti-spam and fraud-prevention providers; and
• government bodies or regulators where legally required.

We do not sell your personal information.

10. International transfers

Some of the services we use may process information outside the United Kingdom.

Where personal information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place as required by UK data protection law.

11. How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

In general:

• newsletter information is retained until you unsubscribe or ask us to remove it;
• contact correspondence may be retained for up to 24 months after the matter is closed;
• website analytics information is retained according to the retention settings applied within our analytics services; and
• information required for legal, tax or accounting purposes may be retained for longer where required by law.

12. How we protect your information

We use reasonable technical and organisational measures designed to protect personal information from loss, misuse, unauthorised access, alteration or disclosure.

However, no website, email service or internet transmission can be guaranteed to be completely secure.

13. Your data protection rights

Depending on the circumstances, you may have the right to:

• ask for a copy of the personal information we hold about you;
• ask us to correct inaccurate or incomplete information;
• ask us to delete your personal information;
• ask us to restrict how we use your information;
• object to certain uses of your information;
• withdraw your consent at any time;
• receive certain information in a portable format; and
• complain to the Information Commissioner's Office.

To exercise your rights, contact hello@sailmates.co.uk .

We may need to verify your identity before responding to a request.

14. Complaints

Please contact us first if you have concerns about how we use your personal information and we will do our best to resolve them.

You also have the right to complain to the UK Information Commissioner's Office.

15. External websites

Our website contains links to external websites, including Amazon, Buy Me a Coffee, YouTube, Instagram and Facebook.

We are not responsible for the privacy practices, security or content of external websites. Please review their privacy policies before providing personal information.

16. Changes to this policy

We may update this privacy policy from time to time to reflect changes to our website, services or legal obligations.

The latest version will always be published on this page, with the date it was last updated.